Text Box: .CHAPARRAL CARPETS Text Box: 10 Year Wear Guarantee This guarantee extends to all residential carpet products used in the classification graded for, by either an accredited grading body or internal grading scheme, is installed in accordance with AS/NZS 2455.1(1997) and is maintained with regular vacuuming with a good upright vacuum with power brushes.  If after the carpet has been inspected and tested, the pile surface has worn more than 15% in 3 years from the installation date, the affected area will be replaced at Chaparral Carpet Mills P/L expense. All other claims will be met in accordance with the Abrasive Wear Guarantee table. (See table below). This guarantee covers abrasive wear only and does not cover; · Carpet backings. · Matting caused by poor maintenance practices. · Damage caused by accidents or improper cleaning methods or agents. · Damage caused from furniture. · Carpets exposed to prolonged periods of strong sunlight. · Carpets sold as seconds quality, non standard, used or short ends. · Improper installation methods.   Abrasive Wear Guarantee Table.           This guarantee covers the replacement cost including installation of affected carpet.

1-3 years

100%

4-6 years

60%

7-10 years

25%